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Sub-processor List

Sub-processor List

Last updated 23 July 2026

 

1. Purpose

This page lists the third parties (Sub-processors) we use to process personal data when we provide Tapapp. We publish it so you can see who has access to data and why. It forms part of our Data Processing Agreement.

 

2. Current Sub-processors

Sub-processor

Purpose

Data processed

Location

Amazon Web Services (AWS)

Cloud hosting and infrastructure

All platform data

United Kingdom, Europe (London) eu-west-2 region

Anthropic

AI form generation (Tracey)

Content of AI prompts

USA, under appropriate safeguards

Twilio SendGrid

Transactional email, confirmations and password resets

Recipient email addresses and message content

USA, under appropriate safeguards

Stripe

Subscription billing

Billing contact and payment data

USA and EU, under appropriate safeguards

Sentry

Error and performance monitoring

Technical and diagnostic data, limited user identifiers

EU data storage

 

3. International transfers

Where a Sub-processor is outside the United Kingdom, we rely on an appropriate transfer mechanism, such as the UK International Data Transfer Agreement, the UK Addendum to the EU Standard Contractual Clauses, the UK Extension to the EU-US Data Privacy Framework, or adequacy regulations.

 

4. Changes to this list

We may add or replace Sub-processors as the service develops.

We will give at least 30 days notice before a new or replacement Sub-processor starts processing personal data.

We will notify you by updating this page and, where you subscribe under section 5, by email.

If you have a reasonable objection on data protection grounds, raise it within that period and we will work with you to address it, as set out in our Data Processing Agreement.

 

5. Subscribe to changes

To be notified of changes to this list, contact privacy@tapapp.co.uk.

Whether you manage field staff, compliance, or customer jobs, Tapapp keeps everything in one place.

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