Last updated 17 June 2026

1. Introduction

1.1 These terms govern your use of our website at tapapp.co.uk. Your use of the Tapapp platform and mobile application under a subscription or trial is governed by our Master Subscription Agreement and Data Processing Agreement, not by these website terms. If there is any conflict between these terms and the Master Subscription Agreement in relation to the platform, the Master Subscription Agreement prevails.

1.2 By using our website, you accept these terms in full. If you disagree with any part of them, you must not use our website.

1.3 If you register, submit material, or use our website services, we will ask you to expressly agree to these terms.

1.4 Our website uses cookies. By using our website you consent to our use of cookies in line with our Privacy Policy.

2. Copyright notice

2.1 Copyright © Tap App Ltd.

2.2 Subject to these terms:

(a) we and our licensors own and control all intellectual property rights in our website and its material, and

(b) all those rights are reserved.

3. Licence to use website

3.1 You may:

(a) view pages in a browser,

(b) download pages for browser caching,

(c) print pages,

(d) stream audio and video, and

(e) use our website services through a browser, subject to these terms.

3.2 Except as expressly permitted, you must not download or save material from our website.

3.3 You may use our website only for your own personal and business purposes.

3.4 Except as expressly permitted, you must not edit or modify any material on our website.

3.5 Unless you own the rights, you must not:

(a) republish material from our website,

(b) sell, rent or sub-license it,

(c) show it in public,

(d) exploit it commercially, or

(e) redistribute it, except as these terms allow.

3.6 We may restrict access to parts or all of our website. You must not bypass any access restriction.

4. Mobile application

4.1 The app is licensed, not sold, for use on devices you control, in line with these terms and the app store rules that apply.

4.2 The app uses device permissions including location, camera and notifications to provide its functions. You can manage these in your device settings, though some functions will not work without them.

4.3 Where you download from the Apple App Store, Apple is not a party to these terms, is not responsible for the app, and may enforce these terms against you as a third-party beneficiary to the extent its rules require.

5. RSS feed

5.1 You may access our RSS feed using a reader or aggregator.

5.2 By accessing it, you accept these terms.

5.3 We grant you a non-exclusive, non-transferable, non-sub-licensable licence to display content from our RSS feed in unmodified form on any website you own and operate, provided you do not aggregate it with any other feed.

5.4 You must credit us and link to our website on each page where the feed is published.

5.5 We may revoke this licence at any time.

6. Downloadable content

6.1 We may make downloadable content available, such as newsletters, brochures, white papers and technical specifications.

6.2 You may redistribute copies within your business, provided copies are not edited and retain our company name, all legal notices, and any author credits.

7. Acceptable use

7.1 You must not:

(a) use our website in any way that damages it or impairs its performance, availability or accessibility,

(b) use it in any way that is unlawful, fraudulent or harmful,

(c) use it to transmit or store any malware or harmful code,

(d) conduct systematic or automated data collection, including scraping or harvesting, without our written consent,

(e) access it using any bot or automated means, except for search engine indexing, or

(f) breach the directives in our robots.txt file.

7.2 You must not use data scraped or collected from this website to contact individuals or for marketing. This restriction concerns this website only. It does not limit your use of the Tapapp platform, where managing your own contacts and records is a normal function of the service governed by the Master Subscription Agreement.

7.3 You must ensure that the information you supply to us is true, accurate, current, complete and not misleading.

8. Registration and accounts

8.1 To register, you must be 18 or older.

8.2 You register by completing the form and clicking the verification link we email you.

8.3 You must not let anyone else use your account.

8.4 You must notify us in writing at once if you learn of any unauthorised use of your account.

8.5 You must not use anyone else’s account without their permission.

9. User login details

9.1 We will provide you with an account ID, user ID and password.

9.2 Your account and user ID must not mislead or impersonate anyone.

9.3 You must keep your password confidential.

9.4 You must notify us in writing at once if your password is disclosed.

9.5 You are responsible for activity arising from any failure to keep your password confidential.

10. Free trials

10.1 We may offer a free trial of the platform. The length is stated when you sign up.

10.2 A trial is provided as is, with no warranties and no service level commitment.

10.3 We may change or withdraw a trial at any time.

10.4 At the end of a trial, if you do not take a paid subscription, your account and its data may be suspended and then deleted after 30 days. Export anything you need before the trial ends.

10.5 We will tell you before a trial ends whether it will convert to a paid subscription, and we will not take payment without your agreement.

11. Cancellation and suspension of account

11.1 For free website accounts, we may suspend, cancel or edit your account at any time at our discretion.

11.2 You may cancel your account using your account controls.

11.3 For paid subscriptions, suspension and termination are governed by the Master Subscription Agreement. We will not suspend a paid account except for non-payment, a serious or repeated breach, or a security or legal risk, and we will give notice and a chance to put things right where it is reasonable to do so.

12. Your content: licence

12.1 In these terms, “your content” means all material you submit to us or our website for storage, publication, processing or transmission.

12.2 You keep all rights in your content. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy, transmit, display and process your content only as far as needed to provide the service to you and to meet our legal obligations. This licence ends when you delete the content or your account closes, except for copies we must keep by law or in routine backups for a limited period.

12.3 We will not sell your content or use it to train AI models for other customers.

12.4 You confirm you hold the rights needed to put your content into the service and that it does not breach Section 13.

12.5 Without prejudice to our other rights, if you breach these terms, or we reasonably suspect you have, we may delete, unpublish or edit any of your content.

13. Your content: rules

13.1 You warrant that your content complies with these terms.

13.2 Your content must not be illegal, infringe anyone’s rights, or be capable of giving rise to legal action.

13.3 Your content, and our use of it under these terms, must not:

(a) be libellous or maliciously false,

(b) be obscene or indecent,

(c) infringe any intellectual property right,

(d) infringe any right of confidence, privacy or data protection,

(e) constitute negligent advice,

(f) incite a crime,

(g) be in contempt of court or in breach of a court order,

(h) breach racial or religious hatred or discrimination law,

(i) be blasphemous,

(j) breach official secrets law,

(k) breach a contractual obligation,

(l) depict violence,

(m) be pornographic,

(n) be untrue, false, inaccurate or misleading,

(o) contain instructions that could cause illness, injury, death or other loss,

(p) be spam,

(q) be offensive, deceptive, fraudulent, threatening, abusive, harassing, hateful, discriminatory or inflammatory, or

(r) cause annoyance, inconvenience or needless anxiety.

14. AI features

14.1 Our AI features generate drafts and suggestions. You must review AI output before relying on it. We do not warrant that it is accurate, complete or fit for any particular purpose.

14.2 You must not use AI features to produce unlawful, infringing, harmful or misleading content, to try to extract another person’s data, or to reverse engineer the underlying model.

14.3 As between you and us, you own the output you generate, to the extent it can be owned, and you are responsible for how you use it. You grant us the limited licence in Section 12.2 to process the input and output so the feature can work.

14.4 Do not enter another person’s personal data into an AI feature unless you have the right to do so and it is needed for the task.

15. Testimonials

15.1 This Section governs testimonials you send us about our business.

15.2 Testimonials must comply with Section 13. The licence below governs them.

15.3 You grant us an exclusive, worldwide, royalty-free licence to:

(a) edit your testimonials, without materially distorting their meaning,

(b) publish them on our website and in other media, and

(c) publish, with each testimonial, the name and logo of the business and the name and job title of the person giving it.

15.4 You grant us the right to sub-license these rights and to bring an action for their infringement.

16. Recruitment

16.1 We may publish job advertisements on our website.

16.2 We may update information about job opportunities at any time.

16.3 We do not guarantee to consider all applications. We will conduct recruitment in line with applicable law, including discrimination law.

16.4 We treat job application information as confidential and in line with our Privacy Policy.

16.5 Keep a copy of what you submit. We do not return hard-copy applications.

17. Report abuse

17.1 If you learn of any unlawful material or activity on our website, or anything that breaches these terms, please tell us.

17.2 Email support@tapapp.co.uk.

18. Limited warranties

18.1 We do not warrant the completeness or accuracy of information on our website, that it is up to date, or that the website or any service will remain available.

18.2 We may discontinue or alter any website service, or stop publishing the website, at any time. Except where these terms say otherwise, you are not entitled to compensation.

18.3 To the maximum extent permitted by law, and subject to Section 19.1, we exclude all representations and warranties relating to our website and its use.

19. Limitations and exclusions of liability

19.1 Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or any liability that cannot be limited or excluded by law.

19.2 The limitations in this Section govern all liabilities under these terms, including in contract, tort and for breach of statutory duty, subject to 19.1.

19.3 To the extent our website and its services are provided free of charge, we are not liable for any loss or damage. Liability for the paid platform is set out in the Master Subscription Agreement.

19.4 We are not liable for any loss arising from events beyond our reasonable control.

19.5 We are not liable for business losses, including loss of profits, income, revenue, savings, business, contracts, opportunities or goodwill.

19.6 We are not liable for loss or corruption of data, database or software.

19.7 We are not liable for special, indirect or consequential loss.

19.8 You agree not to bring any claim personally against our officers or employees in respect of losses connected with the website or these terms. This does not limit the liability of the company itself.

20. Breaches of these terms

20.1 Without prejudice to our other rights, if you breach these terms, or we reasonably suspect you have, we may:

(a) send you warnings,

(b) suspend your access,

(c) prohibit your access,

(d) block your IP address,

(e) ask your internet provider to block your access,

(f) take legal action, or

(g) suspend or delete your account.

20.2 Where we suspend or block your access, you must not circumvent it.

21. Third party websites

21.1 Our website includes links to third-party websites, which are not recommendations.

21.2 We have no control over third-party websites and, subject to 19.1, accept no responsibility for them or any loss arising from your use of them.

22. Variation

22.1 We may revise these terms from time to time.

22.2 Revised terms apply from publication. For website use, you waive any right to be notified of revisions.

22.3 If you have expressly agreed to these terms, we will ask for your agreement to any revision. If you do not agree within the period we specify, we may disable or delete your account and you must stop using the website.

23. Assignment

23.1 We may assign, transfer, sub-contract or otherwise deal with our rights and obligations under these terms.

23.2 You may not do so without our written consent.

24. Severability

24.1 If any provision is unlawful or unenforceable, the others continue in effect.

24.2 If an unlawful or unenforceable provision would be lawful if part were deleted, that part is deemed deleted.

25. Third party rights

25.1 These terms are for our benefit and yours, and are not intended to be enforceable by any third party, except as stated in Section 4.3 for the relevant app store.

25.2 The exercise of rights under these terms is not subject to the consent of any third party.

26. Entire agreement

26.1 Subject to 19.1, these terms and our Privacy Policy are the entire agreement between us about your use of our website, and supersede previous agreements about that use. Your use of the paid platform is governed by the Master Subscription Agreement and Data Processing Agreement.

27. Law and jurisdiction

27.1 These terms are governed by English law.

27.2 Disputes are subject to the exclusive jurisdiction of the courts of England, United Kingdom.

28. Our details

28.1 This website is owned and operated by Tap App Ltd.

28.2 We are registered in England and Wales under number 11666887. Our registered office is Great Woodland Farm, Woodland Road, Lyminge, Folkestone, Kent CT18 8DW, United Kingdom.

28.3 Our principal place of business is Unit 33, Sir Thomas Longley Road, Rochester, Kent ME2 4DP, United Kingdom.

28.4 You can contact us by post at the address above, through our website contact form, by telephone on +44 800 208 8911, or by email at support@tapapp.co.uk.